Home/FAQ

Frequently asked

The questions buyers ask first.

Lead times, payment terms, sampling, fabrics and inspection. If yours is not here, just ask.

We are a manufacturer with our own dedicated factory in Bangladesh, and we also act as a sourcing agent for a selected network of partner factories. That combination lets us keep direct control of knitwear production while covering sweater, woven and denim through mills we have assessed ourselves.

Men's, ladies' and kids' garments — t-shirts, polo shirts, pyjamas, nightwear, sweatshirts, hoodies and sweaters, plus denim, woven bottoms and jeans. Knit is our largest category by volume.

Typically 45 to 90 days after payment confirmation, depending on the order type, fabric availability and the finishing involved. We confirm a firm date against your critical path before production starts.

We accept LC at sight, and advance T/T in line with Bangladesh Bank regulations. Deferred payment at DP 30 days and 30% T/T in advance can be discussed for established buyers.

For circular knit: cotton, cotton/spandex, CVC, TC and PC. For flat knit (sweaters): cotton, acrylic, and blends of acrylic/cotton, cotton/nylon or acrylic/wool, plus mohair-like and cashmere-like yarns. For denim and non-denim woven: cotton, poplin, twill, chambray, yarn-dyed poplin and canvas.

We prepare samples in 7 working days, plus 3 to 4 days courier time.

No. We do not charge for samples, though we ask customers to cover the courier cost on their own account.

Yes — send us your inquiry with a tech pack or reference and we will come back with an indicative price within 24 hours.

Yes. We carry out inspections on behalf of customers, currently for several buyers in Europe, and we charge per style rather than per day. Orders placed with us carry no inspection fee at all — making sure the goods are not quality-compromised is our responsibility as the supplier.

Still have a question?

For anything not covered above, please feel free to contact us — we answer inquiries within 24 hours.

Contact us info@medusaapparels.com

Send us your tech pack.

Tell us the style, quantity and delivery window. We come back with an indicative price within 24 hours and a sample in seven working days.